Terms & Privacy Policy

TERMS & CONDITIONS

By using the Site and/or the Services, you indicate that you accept these terms and conditions and that you agree to abide by them..

The term “you” in these terms and conditions refers to the person accessing or using the Site or our Services.

Our Services
When you sign up to receive Twisted Mirror TV emails, we will send emails to the email address you have given, unless and until you tell us by clicking the ‘unsubscribe’ link provided on the emails, that you do not wish to receive those emails (“Deal Emails”).

Conditional Use of Our Site and Services
Your permission to use the Site is conditional upon your agreement that you:
• are 18 years of age or older;
• will comply with these terms and conditions;
• will provide accurate information when creating an Account or registering for our Services;
• Privacy And Feedback
• Our Privacy Policy explains how we collect, use and disclose information that relates to your privacy. For full details, please refer to our Privacy Policy at https://twistedmirror.tv/privacy-policy.
• Any suggestions, comments or other feedback you communicate to us for improving or modifying our Services will be non-confidential and non-proprietary, and you agree that any such suggestions, comments and/or feedback may be used by us in any manner we consider appropriate.

Links to Third Party Sites
Where any Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Price and Payment
We offer paid services through our Subscription Packages and our website and Apps are subsription based video-on-demand (SVOD) service.

Our Liability
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• We are not liable for any direct, indirect or consequential loss or damage incurred by any user in connection with our site and Apps or in connection with the use, inability to use, or results of the use of our site and Apps, any websites linked to it and any materials posted on it, including:
◦ loss of income or revenue;
◦ loss of business;
◦ loss of profits or contracts;
◦ loss of anticipated savings;
◦ loss of data;
◦ loss of goodwill; nor
◦ wasted management or office time, and
◦ whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Intellectual Property
You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Site and Services, including applicable copyrights, trademarks and other proprietary rights. We are not granting any licence to you under any of those intellectual property rights by virtue of these terms and conditions, except for the limited right to use the Site and Apps and Services in accordance with these terms and conditions. “Twisted Mirror TV” is our trademark. Other product and company names that are mentioned on the Site or provided as part of the Services may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you in these terms and conditions.


PRIVACY POLICY

Welcome to the privacy policy (“Privacy Policy”) for Twistedmirror.tv. The services at https://twistedmirror.tv/ are provided by Twistedmirror.tv. (“Twistedmirror.tv “, “we”, “us” or “our”), located at Twistedmirror.tv, Cobham, Surrey, UK .

Your privacy is very important to us. Please read this Privacy Policy to learn about the ways in which we use and protect your personal information under the domain and sub-domains at https://twistedmirror.tv (the “Site”). If you have additional questions about our general privacy principles, please contact us through our contact us page .

Overview 
By accepting this Privacy Policy and the User Agreement, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. If you object to this use and disclosure please do not use this Site.
 
Introduction

The purpose of this Site Privacy Statement is to outline how we deal with any personal data you provide to us while visiting the Site. By visiting the the Site, you are accepting the terms of this Privacy Statement. Any external links to other Sites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other Sites.

Types of Information Collected
We retain two types of information:

Personal Data
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Data
Like most Sites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our Site.

Purposes for which we hold your Information

Non-Personal Data
We use the non-personal data gathered from visitors to our Site in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our Site.

Cookies
This Site uses “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our Site -our cookies are not available to other Sites. Cookies are required on the Site to allow users to access the Member’s Extranet. No personal information is recorded. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this web site.

Personal Data
We will process any Personal Data you provide to us for the following purposes:
a) to provide you with the goods or services you have ordered or requested;
b) to contact you if required in connection with your order or to respond to any communications you might send to us;
c) to send you information about our activities, services or products if you have requested.
Please note that if credit card or other payment information is collected on the Site, it is transmitted using SSL encryption where indicated. When collected, we try to ensure that all payment information details, including credit card numbers and bank details, are permanently deleted from our servers when the payment has been processed.

Disclosure of Information to Third Parties

We may provide non-personal data to third parties, where such information is combined with similar information of other users of our Site. For example, we might inform third parties regarding the number of unique users who visit our Site, the demographic breakdown of our community users of our Site, or the activities that visitors to our Site engage in while on our Site. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including Site tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We will not disclose your personal data to third parties unless you have consented to this disclosure or unless the third party is required to fulfill your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Sale of Business

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of our assets provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Security

The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.

Updating, Verifying and Deleting Personal Data

You also have a right to have your personal data corrected, if inaccurate, or, in certain circumstances, erased. Please forward any such requests in writing to our contact us page.

Changes to the Privacy Statement 

Any changes to this Privacy Statement will be posted on this Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Site, Privacy Statement , or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

Governing Law and Jurisdiction

This Privacy Statement is governed by the laws of United Kingdom and is subject to the exclusive jurisdiction of the UK courts.


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